OUR POLICY...

Children

Children under the age of 16 will need parental consent to receive Nail treatments. Acrylic nail enhancements will not be applied to any child under the age of 12. Gel Polish will not be applied to any child under the age of 10. These treatments on such young, tender nails cannot be guaranteed, and could cause temporary or even permanent damage.

Refunds

If you are not happy with your nails, please make us aware of it before you pay. We will adjust them to your satisfaction or remove any enhancements or coatings that have been applied.

Absolutely no refunds will be given after you have left the salon.

Guarantee

Enhancements and gel polish manicures are guaranteed for 7 business days after your appointment; excluding breakages. If you lose an enhancement or notice chips or lifting in the first seven days, please call us to schedule a free repair. Repairs after 7 days or for breakages, tears, and corner breaks are £3 each. Be kind to your nails and they will look beautiful for weeks after your service. Traditional polish services are not guaranteed.

Gift Cards

The Gift Card and its balance are valid for a period of six months from the date of purchase. Your Gift Card will cease to be valid 6 months from the date of purchase and you will no longer be entitled to use it.

Disclaimer

We are not responsible for lost or damaged personal belongings.

We Reserve the Right to Refuse Service To:

• Anyone with a nail condition we suspect may be contagious.

• Anyone with open or infected wounds on the treatment area.

• Anyone in ill health that we suspect may be contagious, or we fear could be further harmed by our services.

• Rude, mean, threatening, or disrespectful people.

The Win Nails Salon experience